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General Manager - FLINT by Baltaire
General Manager - FLINT by BaltaireFLINT by Baltaire • Phoenix, AZ, USA
General Manager - FLINT by Baltaire

General Manager - FLINT by Baltaire

FLINT by Baltaire • Phoenix, AZ, USA
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Our Mission

To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

What Makes Us Unique

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us.

Our Concept

A contemporary restaurant, FLINT by Baltaire is an innovative take on American fare accented with coastal Mediterranean and bold Middle Eastern flavors – mixing a modern aesthetic with authentic service to deliver classic wood-fired dishes. FLINT serves dinner daily, plus a weekday and all-day Sunday happy hour inside an elegant, indoor-outdoor space in the heart of Phoenix's Biltmore area. 'Upstairs at FLINT' is an open-air rooftop cocktail lounge open daily, boasting sweeping city and mountain views of Phoenix's Biltmore neighborhood. Pairing chef-crafted bites and premium cocktails, it's the perfect spot to unwind with friends and soak in those postcard-perfect Arizona sunsets or host a private cocktail reception under the stars. Seating is first-come, first-served and due to seating capacities, a waitlist may be available.

What We Expect :

Restaurant Operations Oversight

  • Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales – act with a sense of urgency, be friendly, professional, and engaged
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
  • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
  • Regularly measure and evaluate service through company service audits, and leveraging guest / employee feedback
  • Maintain the highest level of safety, security, sanitation, and cleanliness of facility
  • Oversee Repairs & Maintenance
  • Must understand how to use basic computer applications and POS systems
  • Drive all standards in day-to-day operations
  • "Inspire, Inspect, and Inform" restaurant personnel on a daily basis

General Executive Management

  • Develop management team to develop people and manage systems.
  • Give Managers meaningful and challenging work assignments.
  • Conduct quarterly management evaluations to track improvement of fundamental skills.
  • Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations.
  • Hire great talent and terminate any member of the staff on an as needed basis.
  • Develop plans for continuous improvement in the restaurant's service levels.
  • Lead and drive FLINT by Baltaire's PR, Marketing, and Sales Building efforts / tactics for both the restaurant and Upstairs.
  • Must firmly confront poor performance while also recognizing and rewarding good performance.
  • Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
  • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
  • Implement efficient and productive systems / processes in all departments (staffing levels, etc.).
  • Must be compliant with all Arizona State labor / hiring laws, Department of Health standards, and OSHA standards.
  • Financial and P&L Adherence

  • Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
  • Accurately process and submit.
  • Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
  • Control cash, credit, and other receipts by following company cash handling / reconciliation procedures.
  • Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
  • Approve / track all spending and prepare any necessary paperwork in a prompt and organized fashion.
  • Seek better efficiency and productivity.
  • Hold all Department Managers accountable for costs and budgets.
  • Ideal Candidate Will Have :

  • Minimum of 5 years of General Manager experience in a service-oriented position within a fine dining restaurant.
  • Strong customer service skills, with the ability to provide personalized recommendations to guests.
  • Strong organizational and time management skills with a particular attention to detail.
  • Must be available to wore irregular hours, shifts, weekends, special events, weekends and holidays.
  • Strong food and beverage knowledge.
  • We Offer :

  • $100 - $110K Annual Salary + 20% Quarterly Bonus (OBO)
  • 401K Retirement Savings
  • Medical / Dental / Vision Insurance
  • Free meal per shift
  • Growth & Development opportunities
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