Maintenance Engineer Tech at AC Hotel Raleigh Downtown

Maintenance Engineer Tech at AC Hotel Raleigh Downtown

1 month ago Be among the first 25 applicants

Description

JOB DESCRIPTION

JOB TITLE : ENGINEER TECH

DEPARTMENT : ENGINEERING

REPORTS TO : CHIEF ENGINEER / OPERATIONS MANAGER

JOB TYPE : FULL AND PART-TIME POSITIONS AVAILABLE

Summary : As an Engineer Tech for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for performing a variety of work in the maintenance and repair of the hotel's facilities, and equipment. Will promote a safe working environment and quality of service to achieve maximum guest satisfaction. The Engineer Tech will work with managers, inspectors, and department heads to ensure maximum efficiency and safety and shall strive to always provide service to both internal and external guests.

Responsibilities

• Ensures complete guest satisfaction. Treats guests in a friendly and helpful manner.
• Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality to standard.
• Performs other preventative maintenance assignments on a scheduled basis such as "room care".
• Services the hotel's pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.
• Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
• Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
• Recognizes potential safety hazards and security problems in the hotel and acts accordingly; complies with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
• Has knowledge associated with HVAC, boilers, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping.
• Troubleshoots and repairs routine mechanical and electrical malfunctions in hotel systems and equipment.
• Is responsive to complaints and maintenance and is willing to pitch-in and help co-workers; demonstrates teamwork.
• Maintains all franchise standards and follows up on inspection deficiencies.
• Investigates guest complaints.
• Assists in conducting departmental operational audits and assists in developing corrective action plans.
• Practices the Summit Hospitality Culture and ensures cultural expectations are implemented and regularly practiced.
• Supports hotel's training needs and efforts.
• Duties are subject to change and additional responsibilities / tasks may be assigned as needed.

Qualifications

Work Environment

Benefits

Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

Job details

Raleigh, NC

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