Mental Health Team Lead, C3 Skid Row

Role : Mental Health Team Lead

Department : 1502 Downtown C3

Reports to : Director

Status : Full Time, Non-exempt (Hourly)

Schedule : Monday-Friday, 7 : 30 am-4 : 00 pm

Location : 627 S. San Julian Street, Los Angeles, CA 90014

SUMMARY

Under the supervision of the Program Manager, the Mental Health Team Lead provides leadership and clinical support to a small team of case managers, as well as provides therapeutic engagement and intensive case management to a caseload of street homeless clients with severe persistent mental illness. The Team Lead assists their team in outreaching and assessing the highest need chronically homeless individuals, and is responsible for identifying, engaging, and connecting to street medicine / psychiatry, and long-term providers. The Team Lead will focus specifically on the Skid Row area of Downtown Los Angeles, and will provide emergency and ongoing risk assessment, linkages to emergency care, medical and mental health services, and housing. The Mental Health Team Lead provides clinical training and support for team members, as well as fosters a supportive team setting for growth. Clinical Team Lead will model competence in clinical and safety assessment, trauma-informed interventions, and implement a harm reduction approach to meet the needs of those living with severe mental illness, severe medical disorders, and high-risk substance use disorders. The Team Lead is also responsible for maintaining the highest quality services and efficiency of team operations including accurate, and timely referrals and documentation to meet outcome measures.

The C3 outreach program is part of a large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and / or permanent housing and supportive services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work as part of an interdisciplinary team (medical, psychiatry, case management) to engage and provide services to the most vulnerable homeless individuals.
• Interface with partners, including community health providers, the business community, hospitals, and social service / housing providers to professionally advocate for the complex needs of C3 clients.
• Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition.
• Serve as the team's mental health consultant and mental health care provider. Assess for, and respond to medical, psychiatric, and safety emergencies in the skid row community.
• Facilitate daily team huddles with multidisciplinary staff. Attend weekly staff meetings, trainings, and case consultations.
• Work collaboratively as a team to remove barriers to client safety, identify appropriate services taking into account each individual's physical, and cognitive needs.
• Provide excellent documentation and referrals in a timely manner to adhere to required outcome measures

QUALIFICATIONS

Work Environment

EXPECTED BEHAVIORS OF ALL STAFF

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks