Digital Technology Intern (Available June 2026) (New York)

Digital Technology Intern

See it differently

You see the world through a unique lens and that's exactly what we need. We embrace how you see things differently it's essential for creating a sustainable future.

Arup is a global consultancy with advisory and technical expertise across more than 150 disciplines. We guide, plan and design the future of the built environment. Globally, each year we recruit hundreds of interns to help us see things differently and solve the most complex challenges facing our clients, climate and communities.

The Opportunity

• Acting as client liaison for all Digital Technology-related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cybersecurity, etc.), engaging and escalating to other Digital Technology teams as needed
• Providing valuable services to the business, working together with the leadership team to drive technology and help transform business activities
• Configuring, deploying, maintaining, solve and supporting workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment
• Solving complex problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.) determining the source of problems and classifying their level, priority and nature. When appropriate, advancing or routing them to the appropriate team
• Helping with a range of office-based technology needs installations, moves, changes, etc. that involve staff requirements and infrastructure needs, working collaboratively with other DT service teams
• Responding to, documenting and resolving service tickets in a timely manner according to an agreed service level
• Documenting procedures, standards, configurations, settings, installation sequences and back-out instructions
• Following ITIL / Service Management policies and procedures
• Helping the software asset management team to maintain applications (license management and version control)
• Helping with communications and training around technical change
• Playing an active part in our team : helping to build an inclusive environment, sharing your knowledge and promoting best technology practices with colleagues

Some of the technology you could expect to support includes :

Is this role right for you?

Required :

Preferred :

Personal Qualities :

We're looking for :

What we offer you :

At Arup, we care about each member's success, so we can grow together.

Our intern experience offers you :

New York City Hiring Range - The good faith base salary hiring range for this job if performed in New York City, NY is $24.00 to $34.50 per hour. Please note hiring ranges for candidates performing work outside of New York City, NY will differ.

Next Steps

We will be reviewing our candidates for this position on a rolling basis. Once you've submitted your application, we'll invite you to showcase your skills through a pre-recorded video interview if you've met the minimum requirements. After reviewing your submission, a member of our team will get in touch with you to discuss the next steps.

Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability.

Stay safe online. Recruitment fraud is on the rise, and Arup's name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture : from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com / careers / your-life-at-arup.