SmartPLANT Administrator

Main Duties and Purpose of Position :

• Support installation, configuration, upgrade, and maintenance of Hexagon Smart 3D (S3D) software and associated applications.
• Administer Smart 3D project environments, model databases, and reference data under established system architecture.
• Maintain consistency in naming conventions, project hierarchies, and rules within the Project Management module.
• Assist in the setting up and maintenance of site environments and catalog databases using Project Management and database tools (Oracle / MS SQL).
• Provide S3D support across all engineering disciplines (Piping, Structural, Equipment, HVAC, Cable Tray).
• Assist with integration workflows involving SmartPLANT Foundation (SPF), Smart Instrumentation (SPI), and Smart Electrical (SPEL) as applicable. (Optional)
• Coordinate with IT or other admin groups for resolving integration or interface issues.
• Serve as a technical point of contact for Smart 3D user issues.
• Troubleshoot and resolve modeling issues, reference data errors, and system behavior within defined scope.
• Collaborate with Hexagon support and internal IT when needed for escalated issues.
• Administer user roles, group assignments, and project access based on company security guidelines.
• Support the application of security protocols to protect sensitive project data and intellectual property.
• Coordinate with IT and cybersecurity teams to ensure S3D access management aligns with current organizational practices and requirements.
• Diagnose and resolve complex technical issues related to S3D software, database connectivity, and integration with other systems.
• Act as a key support resource for escalated S3D issues and coordinate with vendor support (e.g., Hexagon) in collaboration with IT or team leads when needed.
• Maintain detailed issue logs and resolution reports to track recurring problems and implement preventive measures.

Major Responsibilities and Activities :

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience : Bachelor’s degree in engineering, Computer Science, or a related technical field (preferred). A minimum of 10 years of experience in engineering design systems, with at least 5 years of hands-on experience administering Smart 3D (S3D) in a project environment

Soft Skills : The candidate should possess strong analytical and problem-solving skills, demonstrate effective communication and collaboration across multidisciplinary teams, and be capable of managing multiple priorities while supporting project deadlines