Senior Technical Consultant (.NET and SAP)

Job Summary

To provide high-quality software implementation expertise to Enable customers. The Consultants act as the conduit between the Customer and Technical teams, providing guidance that ensures the technical capabilities of our software customizations match agreed requirements. The jobholder will also provide customization, installation, and integration support to customers either on-site or remotely. Additional responsibilities may include establishing and sharing best practices, as well as mentoring junior teammates.

Duties and Responsibilities

• Understands the requirements of customers within the project and strives to deliver these consistently. Works with customers to achieve a successful result.
• Takes personal responsibility for ensuring the customer’s problems are resolved.
• Develops and maintains strong, productive relationships with customers.
• Develops strong relationships with R&D and delivery teams, resellers, and System Integrators.
• Takes ownership of multiple solutions to maximize the value the software provides for Enable customers.
• Partners with Functional Consulting, Project Management and Clients to lead technical solution resolution.
• Acts as a conduit between customers and technical teams.
• Works on multiple projects.
• Maintains a high-level overview of technical competence and domain knowledge of SAP and Enable products. Research new releases and updates.
• Provides solution architecture support and technical guidance.
• Relates requirements from the customer to the R&D and delivery teams.
• Ensure the technical capabilities of software customizations meets agreed upon customer requirements.
• Technical Design and Documentation for the customized solution required by the customer.
• Confirm the software technical capabilities are in line with the design specifications and customer requirements.
• Actively contributes to the successful implementation of proposed solutions, resolving technical and design issues during the implementation phase and go-live.
• Work closely with the engagement team to ensure we meet and exceed customer requirements and expectations.
• Effectively communicates and works with other team members to achieve organization objectives.
• Undertake additional tasks, responsibilities, and ad-hoc projects as and when requested.
• Ensure all billable work is billed effectively.
• Maximizes opportunities for billable work.
• Ensure timesheets are submitted on time and accurately recorded.
• Provide training and ongoing mentoring to the team.
• Understand the desired outcomes, performance standards, and timescales and act accordingly.
• Identify technical strengths and weaknesses of team members and work with them to grow and improve their skillsets. Share and transfers knowledge to others readily.
• Creates effective working relationships which enable a climate of trust and respect within the team.
• Provides technical issue resolution for escalated Project and Support incidents and tickets
• Leads by example through high-quality, hands-on practical development work and a professional approach.

Knowledge, Skills, and Abilities (KSAs)

Required Education and Experience

Preferred Education and Experience

Supervisory Responsibilities

Travel

Total Rewards

At Enable, we’re committed to your professional growth. During the interview process, we will explore your experience, expertise, and role scope. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity.

Salary / Total Cash Compensation (TCC) is just one component of Enable’s Total Rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to :

According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we’re committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don’t meet all qualifications.

Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination-free employment, ensuring a harassment-free environment with equitable treatment.

We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know. Enable International participates in the E-Verify program in certain locations, as required by law. Learn more about E-Verify and your Right to Work.

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