Manager, Macy's Cafe - Fashion Valley

Job Description

Be part of an amazing story.

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Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

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Job Overview

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The Foods Manager leads a professional, efficient, safe, and profitable food operation, delivering caring hospitality and craveable food and beverage offerings.

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What You Will Do

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• Ensure the team follows all Food Division Standards and Best Practices.

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Skills You Will Need

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Operational Excellence & Profit Management – Strong ability to drive sales, manage expenses, and meet profitability goals through effective scheduling, cost control, and data-driven decision-making.

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Food Quality & Safety Standards – Expertise in food production processes, recipe execution, and compliance with sanitation and health regulations to maintain high standards of safety and quality.

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Leadership & Team Development – Proven leadership skills with the ability to coach, train, and retain high-performing teams while fostering a positive and productive work environment.

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Communication & Collaboration – Excellent verbal and written communication skills; able to present information clearly and work collaboratively across departments and levels of the organization.

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Customer Focus & Hospitality – Commitment to delivering caring, attentive service and craveable food and beverage experiences that exceed customer expectations.

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Inventory & Vendor Management – Skilled in ordering, invoice processing, and inventory practices to maintain supply levels and meet food and liquor cost targets.

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Scheduling & Payroll Management – Proficient in optimizing labor through effective scheduling and payroll oversight, balancing productivity with customer satisfaction.

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Event Planning & Execution – Ability to coordinate and implement promotional events and special functions in alignment with brand strategies and business goals.

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Strategic & Creative Thinking – Able to think strategically and creatively in addressing challenges and identifying opportunities for improvement and innovation.

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Who You Are

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What We Can Offer You

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Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

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Some additional benefits we offer include :

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Access the full menu of benefits offerings here.

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About Us

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This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

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Join us and help write the next chapter in our story - apply today!

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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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FOODS00

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This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.