Operations Coordinator II - 4789

Job Description

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

The Jerome Avenue Men’s Shelter (JAMS) provides beds to 200 men with mental illness who are experiencing homelessness. The site offers an array of social services, such as housing case management (including assistance with benefits and gathering vital documents), programming to address mental health and substance abuse issues, meals, and activities. The site has an on-site clinic that can provide primary care and psychiatric services. Residents can remain at the shelter until placed into permanent housing, ideally within nine months of receiving services.

RESPONSIBILITIES

• Liaise with contracted maintenance to ensure that building is maintained in good condition.
• Maintain work order management system and liaise with contracted maintenance staff to ensure timely work order completion.
• Oversee the maintenance of equipment and furnishings and control supply distribution.
• Operate quickly to cure any violations to keep building up to code.
• Supervise operations staff, including Program Assistants.
• Oversee and supervise staff responsible for maintaining client property storage in accordance with DHS policies.
• Oversee and supervise staff responsible for managing client census.
• Oversee and supervise staff responsible for linen and hygiene supply inventory and distribution.
• Manage the collection, presentation, and reporting of operations data, including client census and supply inventory.
• Ensure operations staff receive all the appropriate training to maintain the safety standards.
• Supervise vendors and ensure expenses are properly documented and payments quickly made.
• Ensure all operations staff have access to the appropriate personal protective equipment and that staff are using the equipment properly.
• Provide crisis intervention 24 hours a day regarding all aspects of building’s systems.
• Conduct monthly inspections of entire facility including all major building systems.
• Oversee maintenance of vendor and inspection logs.
• Assist Program Director in maintenance of Critical File.
• Plan, develop, implement, and assess operations policies and procedures for the facility.
• Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid.
• Ensure cross-shift communication.
• Perform additional duties as assigned by manager.
• Position is on-call 24 / 7 in case of emergency.

QUALIFICATIONS

PHYSICAL REQUIREMENTS

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact hr@bronxworks.org.

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