AI Engagement Manager / DirectorJobright.ai • Redwood City, CA, United States

AI Engagement Manager / Director

Jobright.ai • Redwood City, CA, United States

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Job Summary :

C3 AI is the Enterprise AI application software company delivering integrated products for developing and deploying enterprise AI applications. The AI Engagement Manager / Director will manage the creation of complex AI solutions, collaborate with stakeholders to define use cases, and drive adoption to ensure business value realization.

Responsibilities :

Collaborate with customers to craft compelling AI use cases that drive business value and translate use cases into detailed requirements.
Turn business requirements into AI application features and capabilities, map use cases to granular team tasks, and produce detailed project work plans.
Lead dedicated C3 AI teams comprising of Data Science, Application Development, Data Integration, Product Management and DevOps professionals.
Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items.
Run project governance activities (project plans, weekly status reviews, cross-functional meetings, executive status reviews).
Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations.
Quantify and track value metrics that can be realized from C3 AI solutions.
Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion.
Develop high quality and polished internal and external communications to influence customer and C3 AI success.
Communicate effectively and proactively with customers to build trusted relationships.
Travel to customer sites (20% average)

Qualifications : Required :

Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field

Minimum of 6 - 15 years business consulting and product delivery management experience with enterprise SaaS solutions

Experience leading customer engagements with substantial exposure and involvement with AI / ML, data science, cloud infrastructure, solution architecture, application development, and data engineering

Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role

Strong customer orientation with a drive to build intimacy with users and their organizations’ needs

Data-driven, analytically oriented, with a commitment to process improvement

Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas

Excellent presentation and written communication skills with keen attention to detail

Candidates must be authorized to work in the United States without the need for current or future company sponsorship

Preferred :

Advanced Engineering degree or MBA

Company :

C3 AI is a provider of Enterprise AI software for accelerating digital transformation. Founded in 2009, the company is headquartered in Redwood City, California, USA, with a team of 1001-5000 employees. The company is currently Public Company.

Seniority level

Executive

Employment type

Full-time

Job function

Industries

Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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Engagement Manager • Redwood City, CA, United States