Lead Asset Protection Investigator

The Lead Asset Protection Investigator will report directly to the Asset Protection Manager.

About The Role

The Lead Asset Protection Investigator will report directly to the Asset Protection Manager.

What You Bring To The Role

• Identify, observe, and bring to closure incidents of external theft
• Identify, investigate, and bring to closure incidents of internal theft
• The ability to identify shortage and safety related issues within a retail store environment
• Review and audit of procedures for all inbound and outbound merchandise
• Conduct quality inspections on packaging and documentation ensuring all Asset Protection measures have been adhered to
• Conduct physical building security checks and maintain proper building security standards
• Conduct shortage and safety inspections and communicate findings to the Asset Protection Manager
• Be the driving force behind weekly store inventories, identifying all forms of loss while suggesting creative shortage control solutions
• Participate in the training of new hire associates to increase Asset Protection awareness
• Train and support the Asset Protection staff (Greeters / Security)
• Ensure the investigations team completes all investigations within the expected 5-7 day timeline
• Ensure investigators are logging all their investigations in a timely manner
• Ability to identify operational discrepancies and collaborate cross-functionally to resolve them
• Help manage the store's inventory process
• Testify in court on behalf of the company, in any case, criminal or civil in which the Investigator is summoned
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, and audits

What You Get To Do Everyday

Compensation, Benefits, + Perks

The expected hourly rate for this role is $24.95-$28.08. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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