Systems Change Director

Job Description

Job Description

By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job - it's a mission! Come work with us!

The Systems Change Director is responsible for the day-to-day management of the team, providing facilitative, administrative, and technical support to staff and stakeholders involved in advancing United Way systems change efforts. The role ensures that new processes, systems, and technologies are adopted effectively while minimizing disruption and maximizing benefits. The Systems Change Director -reports to the Vice President, Impact Strategies and Systems Change, and serves as a lead across the UW community. In this role, the Director will lead initiatives, projects, and program investments that ensure increased stability for individuals and families in our region. A significant focus of this role is managing complex programs and projects, equipping and supporting stakeholders in facilitating change to assist individuals and families in their journey toward self-sufficiency and improved long-term economic security. This position plays a vital role in our leadership structure for systems change initiatives.

We offer a hybrid work environment and a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1 / 2 Flexible / personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization- match and 3 year vesting schedule.

General Responsibilitie s :

Leadership and Management : Provide leadership and guidance to staff and volunteers, fostering a culture of innovation and continuous improvement and development while coaching and facilitating collaboration among stakeholders, and community-based organizations.

Program Development and Evaluation : Oversee the development and evaluation of programs, ensuring that they are evidence-based and effective in achieving desired outcomes.

Data Analysis and Reporting : Analyze data to track progress on systems change initiatives, identify areas for improvement, and report on outcomes to stakeholders.

Compliance : Ensure grant and contract compliance, including grant reports, data tracking and analysis, risk reduction, and quality improvement.

Collaboration and Partnerships : To advance shared goals and foster collaboration and partnerships with other organizations and community stakeholders.

Strategic Planning : Assist in developing and implementing long-term strategies for systems that aligns with the organization's vision and mission.

Communication and Outreach : Help develop and implement communication strategies to raise awareness about systems change efforts and engage stakeholders.

Fund Development : Help cultivate a funder pipeline and provide input to the development of revenue strategies, including assisting with the grants writing process in partnership with internal colleagues.

Facilitating Meetings : Ensure effective facilitation and support of stakeholder meetings including preparing meeting materials and ensuring regular and ongoing stakeholder communication.

Key Accountabilities :

Fiscal and Operational Effectiveness : achieves objectives within allocated resources and develops ways to streamline workflows to produce desired outcomes.

Business acumen : knowledgeable about programs, grants, and contracts, as well as building and maintaining partnership relationships.

Action Orientation / Leadership : drives for goal completion and adjusts as new demands emerge; identifies resource needs and problem-solving orientation.

Relationship Building and Communication : demonstrates excellent interpersonal skills, engenders trust with leaders and community partners, promotes the common good, and exercises active listening.

Judgment and Decision-making : make sound decisions under pressure, avoid assumptions, weigh risks, ask good questions, demonstrate critical thinking, delegate effectively, and follow up.

Knowledge, Skills and Abilities :

Education : Master's degree desired in a relevant field such as social work, organizational development, or public policy.

Experience : Proven experience in leading and managing systems change initiatives within a nonprofit or related organization with a minimum of ten years managing five or more staff and the executive presence to inspire confidence and passion in internal and external audiences.

Skills : Strong leadership, communication, and interpersonal skills; ability to work collaboratively with diverse groups; knowledge of systems change principles; proficiency in data analysis and reporting.

Knowledge : Understanding of systems thinking, program evaluation, and community engagement.

Ability : Manage multiple projects / programs, be flexible, and often complete tasks with a short deadline and the ability to quickly build relationships with a cross-sectorial range of stakeholders in the local or regional area, including senior executives.

Other : Strong analytical and problem-solving skills, ability to work independently and as part of a team, and a passion for social change.

United Way of Greater St. Louis is an Equal Opportunity Employer.