Epsilon is hiring : Senior Director, Retail Media in Chicago

Senior Director, Retail Media – Epsilon

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Overview

The Senior Director, Client Lead will be responsible for cultivating strong client partnerships within the retail vertical, driving revenue growth, and delivering outstanding client experiences across Epsilon's data, tech, and media offerings—with a strong focus on retail media networks (RMNs). This role seeks a strategic problem-solver with outstanding business insight and strong leadership skills, developing effective solutions for retail clients. Critically, this role operates within an enterprise-level sales organization and reports to the Senior Vice President, Client Lead.

What You’ll Do

• Foster positive client relationships and understand their business goals and challenges.
• Orchestrate the efforts of Client Developments, Sales Strategists, Solution Architects, Client Supporting Functions, and Account Management Teams to ensure cohesive and comprehensive solutions are developed and delivered.
• Negotiate contracts and pricing; develop and lead client success plans; contribute to Epsilon's success within the retail vertical.
• Develop and implement strategic account plans that leverage retail media solutions to align with client objectives and growth targets.
• Drive cross-functional collaboration to deliver data, technology, and media solutions that meet company goals in the retail sector.
• Maintain pipeline coverage while achieving forecast accuracy.
• Lead team performance through capability development, knowledge sharing, and innovation initiatives.
• Mentor and collaborate with Client Associates to support professional growth in the retail industry.
• Champion and embody the company’s vision and values in all interactions related to retail clients.

What You’ll Achieve

Who You Are

Why You Might Stand Out

Salary and Benefits

Base Salary : $166,300 - $183,000

In addition to base salary, this role may be eligible for bonus or incentive compensation. Actual compensation will depend on factors including skills, experience, location, and applicable employment laws. The salary range is subject to change.

Benefits include flexible time off, paid holidays, sick time, parental leave and other family well-being support, health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, and more. Benefits are subject to eligibility requirements and terms.

Equal Opportunity

Epsilon is an Equal Opportunity Employer. We do not discriminate based on race, age, sex or gender, marital status, national origin, ancestry, citizenship status, disability, religion, creed, color, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by law. We provide accommodations to applicants who need them during the application process. Please request accommodations at LeaveofAbsence@epsilon.com.

San Francisco Bay Area and Los Angeles :

We consider qualified applicants with criminal histories in a manner consistent with local ordinances.

Employment type : Full-time | Job function : Sales and Business Development | Industry : Advertising Services

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