Medical Assistant - Family Practice

Medical Assistant

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Location : Methodist Physicians Clinic - Jennie Edmundson Medical Plaza Address : 808 E Pierce St - Council Bluffs, IA Work Shift : Monday through Friday, 7 : 30AM - 5PM

The Medical Assistant assists physicians in daily activities such as preparing patients for examination, phlebotomy, injections, assisting providers with entering medication, laboratory and radiology orders, scheduling diagnostic tests and making and receiving phone calls.

Essential Functions

Joint (Floor and Phone)

• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments and procedures.
• Assists Health Coaches by working patient lists and scheduling appointments as directed.

At the direction of the provider provides patient and family education to ensure adequate knowledge / awareness and recommends appropriate community resources as needed.

Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.

Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.

Handles prescription renewals / inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy.

Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the "Age Specific Criteria".

Floor

Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments / equipment and stocking supplies.

Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.

Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.

Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.

Assists and / or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures / protocols and performing and documenting quality control activities.

Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.

Assists providers to facilitate patient treatment by ordering and scheduling tests as directed.

Phone

Answering Phone Calls

Returning Phone Messages

Providing Test Results

Pharmacy Refills

Schedule

Work Shift : Monday through Friday, 7 : 30AM - 5PM

Job Description

Job Requirements

Education

Experience

License / Certifications

Skills / Knowledge / Abilities

Physical Requirements

Weight Demands

Physical Activity

Job Hazards