Clinical Support Assistant - • •Hiring for Nov 17th Start Date • •

For more information, please visit https : / / www.springfieldclinic.com / hiring-clinical-support-assistant

The Clinical Support Assistant is responsible for functioning as an entry level assistant to the physician, optometrist, NP / PA, and licensed / certified personnel in the areas of direct and indirect patient care.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

• Follow all Clinic policies including the Dress Code Policy, Attendance, and Clinic Performance Standards.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standard
• Assist in answering phones.
• Clean clinical areas before and after each patient use.
• Prepare patient for physician exam / procedure.
• Interview patient to determine chief complaint and medical history.
• Take vital signs and document results.
• Organize all medical information and place in the record.
• Complete department task list as appropriate.
• May perform office common procedures with supervision such as but not limited to blood draws, suture removal, staple removal, etc. after training.
• May perform common point of care tests with supervision such as vision screenings, urine analysis, glucose, A1C, etc. after training.
• May perform medication administration with supervision after training.
• Schedule appointments effectively and efficiently according to patient needs.
• Attend all educational sessions for job role.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education / Experience

Licenses / Certificates

90 days from authorization to test letter for NCLEX

Working Environment

PHI / Privacy Level

HIPAA1