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Patient Service Representative

Patient Service Representative

Solis MammographyFort Worth, TX, US
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Patient Service Representative

Looking to elevate your career? Join us!

Work Location : 1250 8th Avenue, Suite 130, Fort Worth, TX.

Work Hours : Full-Time, 40 hours weekly, Monday-Friday, 8 : 30am-5 : 00pm, Occasional Saturdays

Department Highlights :

  • High volume center with onsite Radiologist.
  • Strong team collaboration.
  • Smooth workflow that is efficient and keeps patients from having long wait times

Here is what you will need :

  • High School diploma;
  • Two years of healthcare registration or customer service experience preferred
  • Bilingual English / Spanish strongly preferred
  • Basic knowledge of cash handling;
  • Basic knowledge of medical terminology, preferred;
  • Ability to read, write, and comprehend simple instructions and short correspondence;
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
  • Ability to perform basic mathematic calculations : Ability to sit and / or stand for long periods of time;
  • Experience using Microsoft Office Suite : knowledge of RIS software preferred

    • A Day in the Life of a Patient Service Representative :

  • Provide services and support for the following areas :
  • Understands, promotes and demonstrates the Solis Way
  • Greet patients in a professional and friendly manner;
  • Completely and accurately register patients including : input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
  • Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
  • Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
  • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;
  • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;
  • Schedule and reschedule patients as necessary;
  • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
  • Participate in front office training to stay abreast of front office policy and procedures

    • Why Solis Mammography?

  • A Great Place to Work for the fourth year in a row!
  • Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child / Adult Care as well as other unique benefits.
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    Patient Service Representative • Fort Worth, TX, US

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