Clinical Administrative Coordinator

Telecommuting Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Caring. Connecting. Growing together.

This position is full-time (40 hours / week) Monday - Friday. Employees are required to work 8-hour shift schedules during our normal business hours of 9 : 00am - 5 : 30pm EST. Schedule will alternate each week per the following : 1st week : 9 : 00am-5 : 30pm EST, Monday to Friday, 2nd week : Same schedule but will work for 8 : 00am - 12 : 00pm EST on Saturday OR Sunday. Candidate will select which day during the week they will shorten their shift to 4 hours. Hiring Manager will go over specifics during the interview. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer 2 weeks of on-the-job training. The hours during training will be 9 : 00am to 5 : 30pm EST, Monday - Friday. Training will be conducted virtually from your home.

Primary Responsibilities :

• Manage administrative intake of members
• Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers
• Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
• Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review
• Handle resolution / inquiries from members and / or providers via email or telephone

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Telecommuting Requirements :

Soft Skills :

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.