patient care representative

Job Description

Job Description

Medical Receptionist

We are looking for a dedicated Medical Receptionist to join our team in Englewood, Colorado. This role involves providing exceptional front-desk support in a medical setting, ensuring smooth communication between patients and healthcare providers. As a Contract-to-permanent position, it offers a unique opportunity to grow within the organization while contributing to the delivery of quality care.

Responsibilities :

• Coordinate and schedule patient appointments following established guidelines and procedures.
• Serve as a compassionate point of contact between patients and healthcare providers.
• Process payments, including collecting co-pays and issuing receipts, with accuracy and professionalism.
• Maintain the cleanliness and organization of reception and waiting areas, reporting any issues or damage.
• Verify insurance coverage and eligibility with health insurance providers.
• Support the management and updating of patient medical records.
• Assist patients with inquiries and provide clear information about services and procedures.
• Utilize electronic medical record (EMR) systems to document and access patient information efficiently.
• Ensure compliance with privacy regulations and organizational policies in handling patient data.
• Ability to manage multiple tasks and communicate effectively with diverse individuals.
• Strong attention to detail and ability to work with accuracy under pressure.
• Familiarity with electronic medical record (EMR) systems is preferred.
• Proficiency in Microsoft Office applications.
• Solid understanding of basic medical terminology.
• High school diploma or equivalent is required.
• Previous experience in a medical reception or front-desk role is highly desired.
• Excellent organizational and interpersonal skills for delivering outstanding patient service.