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Customer Service Representative

Customer Service Representative

PrideStaffGridley, IL, US
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Customer Service Representative (Csr) Full Time | Temp-To-Hire | Competitive Pay & Benefits

We are seeking a highly motivated and customer-focused individual to join our team as a customer service representative (csr). The ideal candidate will be the first point of contact for our customers, providing friendly and professional assistance via phone, email, and in-person. This role requires strong communication skills, attention to detail, and a passion for helping others. The csr will be responsible for a variety of tasks, including processing orders, answering questions, resolving issues, and providing general support to our sales and operations teams.

customer interaction order processing and administration problem resolution team collaboration

qualifications :

  • high school diploma or equivalent
  • minimum of 2 years of experience in a customer service or administrative role.
  • excellent verbal and written communication skills.
  • strong computer skills, including proficiency with microsoft office suite (word, excel, outlook).
  • experience with crm software and / or order management systems is a plus.
  • ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • strong problem-solving and conflict-resolution skills.
  • positive attitude, a strong work ethic, and a team-oriented mindset.
  • knowledge of the construction or metal building industry is a bonus but not required.
  • at least 18 years old and can provide proof of eligibility to work in the united states
  • willing to submit to a pre-employment background check and / or drug screen
  • able to commute 30 miles outside of bloomington m-f

benefits

at pridestaff, we recognize and appreciate our team member's hard work and enthusiasm! therefore, we are proud to offer the administrative assistant a comprehensive benefits package!

benefits available to pridestaff employees include :

medical insurance

dental coverage

competitive salary

join us.

company overview

pridestaff can offer you a wide-range of rewarding career options. whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, pridestaff can help you find the job that best matches your skills and interests.

with offices throughout the country, pridestaff gives you the inside track to great jobs with more than 3,000 employers.

as a pridestaff field associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. work with a staffing firm that works for you!

compensation / pay rate (up to) : $17.00 - $20.00

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Customer Service Representative • Gridley, IL, US

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