Operations Labor Analyst

Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary :

This role is responsible for analyzing, forecasting and optimizing labor related data across Cinemark US theaters. The role partners closely with Field Operations, Compensation, Finance and HR to ensure labor strategies support operational goals and drive cost efficiency. The ideal candidate combines strong analytical skills with a deep understanding of Workforce Management in a fast paced, collaborative environment.

Responsibilities :

• Create and maintain reporting on actual field hiring rates and merit increases to ensure compliance with internal policies and external regulations; partner with Field Operations Leaders to evaluate and correct any identified issues.
• Manage shift differential pay programs, including implementation, testing, and performance tracking; ensure program alignment with labor demand and operational goals.
• Collaborate with Finance to forecast and budget average hourly pay rates at a location level.
• Partner with the Compensation team to analyze, validate, and track competitive field wage rates. Administer the starting wage program (setting rates and reviewing off-cycle requests).
• Track and forecast field headcount and turnover rates.
• Create and maintain headcount targets (Team Member and Management) to support ideal staffing levels, structure, and operational efficiency.
• Develop, run, and monitor incentive programs focused on achieving theatre specific operational goals (e.g., guest satisfaction, concession / merchandise sales, attendance growth).
• Partner with Finance in the calculation and validation of theatre-level bonus payouts.
• Provide insights into the drivers of labor cost trends and variances across locations.

Requirements :

Benefits Available :

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

DISCLAIMER : This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cinemark is an Equal Opportunity Employer