SHP Housing Case Manager

Job Title : SHP Housing Case Manager

Reports to : Community Housing Coordinator

Job Category / EEO : Non-Exempt, Fulltime

Department : Residential Services

Remote : No

Pay Range : $40,000- $47,000 / year

Position Purpose : The Supportive Housing Case Manger assists individuals with mental health diagnosis to obtain safe, appropriate housing and to maintain residential stability. Services provided may include identifying appropriate housing options, coordinating moves, coordinating services with other providers, determining client eligibility for housing programs, facilitate resolution of landlord / tenant conflict, and assisting client to develop daily living skills.

Duties and Responsibilities

• Provides advocacy and linkage to behavioral health, medical and community services.
• Engage program participants for purposes of developing rapport and building trust;
• Locate appropriate rental units in neighborhoods; assist with contacting landlords and negotiating lease agreements consistent with program guidelines and approved budget caps.
• Conduct apartment set-ups, especially focusing on assisting consumers with becoming acclimated to their new environment. Continuously monitor and assess consumers adjustment to their apartment and the surrounding community.
• Assist participants to develop or enhance skills necessary to live successfully in the community, including awareness of rights, self-advocacy, and verbal negotiation, problem-solving, money management, housekeeping, personal hygiene, community mobility, shopping, nutrition management, leisure time activities.
• Assist in resolving consumer conflicts with neighbors and / or landlords.
• Maintain case records and all required documentation consistent with OMH, ECDMH and agency guidelines.
• Assists with admission and orientation of new residents; assure timely processing of all paperwork.
• Ensures continuity of residents' entitlements through timely submission of required forms and documentation
• Responsible for resident discharge process including all applicable paperwork.
• Develop effective working relationships with agency employees and other service providers.
• Regularly provides supervisors of pertinent information regarding the status of program participants.
• Know and support agency and program vision, mission, goals, objectives, policies, and plans.
• Participate in other agency activities as a team member.
• Prepares and submits monthly, quarterly, and annual reports on a timely basis.
• Attend staff meetings, individual supervisory meetings, and other meetings and complete agency training, as required.
• Perform other duties as assigned.

Requirements

Other Knowledge / Skills / Abilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The job specifications cited in this Job Description are not to be interpreted to be a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management can at its discretion add, drop, or change at any time the duties, responsibilities and expectations of this job.