Partner with Operations to resolve issues surrounding unbilled claims, authorizations, Physician Certification Statements (PCSs), Patient Care Reports (PCRs), and insurance, and demographic capture issues
Contact payers to verify claim status via phone or web and follow up on unpaid claims
Process appeals on aged insurance claims / denials
Identify and resolve claim edits through understanding of billing guidelines and payer requirements
Reconcile commercial and government accounts, ensuring CPT and diagnostic codes are accurate
Interpret terms for Managed Care, Commercial, Medicare, Medicaid and Workers' Compensation and No Fault when applicable
Review all EOBs for correct payment, deductible, adjustments, and denials
Reconcile account balances, and verify payments are applied correctly
Maintain well aged accounts, promptly resolve, and resubmit denied unpaid claims in a timely and efficient manner
Follow up on appeals / corrected submitted claims
Review and correct billing errors, which require a strong knowledge of CPT and ICD-10 coding
Review and audit customer service account inquiries
Receive inbound / outbound customer service call
Review and correct all rejections in clearing house
Perform all other related duties as assigned
Qualifications :
Must have 2-3 years of Medical Billing experience
Extensive Medicare and Medicaid experience and understanding medical necessity in ambulance transportation
Proficient in CPT and ICD-10 coding
Excellent organizational skills and the ability to multitask in a fast-paced environment
Desired Skills :
Ambulance billing experience
Ambulance / medical billing certification or diploma
Certified Ambulance Coder (CAC) or Certified Professional Coder (CPC)
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Medical Billing Associate • New York, New York
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