Vice President of Operations - FRS

Position Summary :

• Our client is looking for a VP of Operations that is responsible for directing and leading all hands-on operational needs for the Brand.
• You will lead initiatives of the Operations Director’s to enthusiastically grow the system and brand by improving Average Unit Volume growth, positive check count and overall system profitability.

Responsibilities :

Projects and practices consistent ownership attributes which provide a high level of customer service at all points of contact Partner with Marketing and the Field Operations team to train brand stewardship Develop a written set of operating standards around food preparation, service times, store set up, hospitality, cleanliness, and organization Look for ways improve throughput and productivity by streamlining operationsImprove food cost, labor cost, and operating expenses by systemically reviewing processes and implementing cost control measures Review P&L regularly with DMs and GMs to ensure that key financial targets (food cost, labor, op ex, etc.) are being met Ensure that food quality and guest experience meet brand standards at all times Ensure that the FGC culture and Core Values are properly represented at all stores and at all times Monitor morale of the staff and check in with all employees on a regular basis Ongoing coaching of managers and staffSource, test, and roll out back office systems as necessary Monitor repairs and maintenance issues Requirements :