Clinical Concierge

Job Description

Job Description

Description : JOB OVERVIEW :

The Clinical Concierge is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, scheduling appointments in a professional and timely manner, and procedure authorizations.

ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO :

Clinic Duties

• Schedule Injections and MRIs
• Check out patients
• Answer the telephone and handle calls in a timely and friendly manner including appropriate documentation of the call
• Obtains insurance authorization and verifies coverage prior to patients appointment, notifies patient of the current status
• Work effectively with staff
• Communicate with physician’s staff to ensure quality of care
• Maintain operations by following policies and procedures ( HIPAA- OSHA)
• Other duties as assigned

Requirements :

QUALIFICATIONS / LICENSE :

None

EDUCATION :

High School Diploma or equivalent

EXPERIENCE :

1-2 years of medical office experience preferred

SKILLS :

PHYSICAL REQUIREMENTS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.