Enterprise Implementation Manager
VirtualVocationsMiami, Florida, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Manager, Enterprise Implementation.
Key Responsibilities
Oversee a team of Implementation Specialists for successful customer onboarding
Report on customer satisfaction and identify coaching opportunities
Supervise team metrics and collaborate with other departments for process improvements
Required Qualifications
3-5 years of experience in B2B SaaS implementation or support
1-2 years of experience managing and mentoring a team
Strong leadership presence and ability to promote a positive team culture
Experience with process improvements and technology scaling
Demonstrated organizational, analytical, and project management skills
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