A company is looking for a Systems Engineer responsible for ensuring the seamless operation of clients' networks and providing expert technical support.
Key Responsibilities
Serve as the primary escalation resource for L1 and L2 technical teams, providing guidance to resolve complex issues
Identify and lead projects to enhance client infrastructure and optimize service delivery
Document technical work comprehensively and develop processes to improve team efficiency
Required Qualifications
Bachelor's degree in computer science or a minimum of 5 years of IT experience
Possession of Microsoft 365 Fundamentals and Microsoft Azure Associate certifications
Familiarity with ITIL concepts
Valid driver's license
Additional certifications may be required for Network, Cloud, or other paths
System Engineer • Redding, California, United States