Billing Manager

Job Description

Job Description

We are looking for a dedicated Billing Manager to oversee and enhance billing operations for a Waukesha, WI area organization. This role requires someone with strong leadership skills and a keen eye for detail to ensure the accuracy and efficiency of all billing processes. The ideal candidate will thrive in a fast-paced environment and demonstrate expertise in supervising teams and managing collections.

Responsibilities :

• Lead and manage the billing department, ensuring processes are efficient and accurate.
• Oversee the preparation and distribution of invoices, ensuring timely and precise billing.
• Monitor collections activities to ensure outstanding payments are resolved promptly.
• Develop and implement strategies to streamline billing functions and improve overall efficiency.
• Train, mentor, and supervise billing staff, fostering growth and teamwork.
• Analyze billing trends and generate reports to support decision-making and operational improvements.
• Collaborate with other departments to resolve billing discrepancies and enhance customer satisfaction.
• Ensure compliance with company policies and industry regulations in all billing activities.
• Address and resolve escalated billing issues to maintain client trust and satisfaction.
• Evaluate and update billing systems to align with organizational goals and technological advancements.
• Extensive experience in billing operations, including invoicing and collections.
• Proven ability to supervise and lead a team effectively.
• Strong analytical skills to identify trends and optimize processes.
• Excellent communication and interpersonal skills for collaboration and conflict resolution.
• Proficiency in billing software and tools.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with industry standards and regulatory requirements.
• Bachelor’s degree in finance, accounting, or a related field preferred.