Medical Billing & Collections Audit Specialist
At Rotech Healthcare Inc., were more than a medical equipment providerwere a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
We are seeking a dedicated Medical Billing & Collections Audit Specialist to join our Billing Center Division. This position is responsible to review and respond to all Prepay and Post-Pay audits within the required time frame.
Pay starting at $15.50
Mon - Fri scheduled shift / flex hours between 7am - 5pm
Essential Duties and Responsibilities :
- All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
- Contacts physician, facilities, patients, or location to gather documentation needed to respond to an audit
- Documents all work done in NAT notes in eIntake
- Ensures good communication with locations and auditors
- Process all Payer appeal requests within the time frame required by the Payer
- Processes all adjustments within iWorkQ
- Reports to BCC Supervisor any trends, which will prevent future audits
- Resolves emails from BCC Supervisor / BCM and locations within 48 hours
- Reviews all post-pay and prepay audits for appropriate action and responds within the time frame required
- Reviews patient information in IMBS to determine if an adjustment is valid
- Reviews the EMR to gather all documentation for an audit
- Performs other duties as assigned
Employment is contingent on :
Background investigation (company-wide)Drug screen (when applicable for the position)Valid drivers license in state of residence with a clean driving record (when applicable for the position)Education and / or Experience :
High school diploma or GED equivalentOne to three years of related prior work experience in a team-oriented environmentExperience in medical field and administrative record managementStrong customer service backgroundSkills, Knowledge and Abilities :
Effectively communicate in English; both oral and writtenHelpful, knowledgeable and polite while maintaining a positive attitudeInterpret a variety of instructions in a variety of communication mediumsMaintain confidentiality and practice discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsSense of urgency and responsiveness to physicians, location employees and patientsWork independently and as part of a teamPhysical Demands :
Requires sitting, walking, standing, talking or listening; extensive hours sitting at a deskRequires close vision to small print on computer and or paperwork; extensive hours working on the computerMachines, Equipment and Technical Abilities :
12 key calculatorEmail transmission and communicationEmdeon Claims Master and Payment ManagerIMBS and eIntake systemsInternet navigation and researchMicrosoft applications including but not limited to Word, Excel, etc.Office equipment; fax machine, copier, printer, phone and computerBenefits :
Generous paid time Off and paid holidaysOvertime pay for non-exempt hourly positions based on business needsCommission for Account ExecutivesFixed and variable rate car reimbursement for Area Managers and Account ExecutivesEmployee discount programEmployee recognition programBonus and incentive opportunitiesMileage reimbursement (when applicable for the position)Telephone reimbursement (when applicable for the position)EAP401k, HSA and FSA / Dependent Care FSAMedical, Prescription, Dental and VisionLife Insurance, Disability, Accidental death, Identity protection and Legal servicesMeru Health Mental health and Mercer SmartConnect Medicare programsLivongo Diabetes and High Blood Pressure programsHealthcare Bluebook and RX Savings solutions programsHEPB and TB vaccinations