Assistant Director, Alumni and Volunteer Experience

Assistant Director, Alumni And Volunteer Experience

The Advancement Office engages alumni (~220k), current students, parents, and friends of the University through intellectual, professional and social activities on campus, around the world and online. Advancement raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.

Within the Office of Advancement, the Alumni and Volunteer Experience team oversees a diverse set of programs and initiatives designed to increase participation and engagement among alumni, parents, and friends of the University, with a focus on driving key University priorities.

Under the direction of the Executive Director, Alumni and Volunteer Experience, this team is responsible for achieving ambitious participation, engagement, and fundraising goals.

Job Summary

The Assistant Director, Alumni and Volunteer Experience, will develop innovative strategies for building and strengthening undergraduate student affinity and engagement. They will be responsible for identifying and executing initiatives that strengthen student affinity during the years preceding and immediately after graduation.

The University's undergraduate College has seen significant growth and change in the past two decades, resulting in diversity of identity and campus experiences in the undergraduate alumni population. The Assistant Director will be responsible for responding to this diversity by taking an entrepreneurial and proactive approach to tailoring student-based experiences.

As an inaugural member of a new vertical focused on the undergraduate alumni experience, they will also shape the priorities and culture of a developing team. This role administers programs and fundraisers designed to engage the alumni community worldwide, increase participation, and advance the objectives of the Alumni Association, the broader University and divisional alumni initiatives. Works with the Alumni Board of Governors or other divisional groups to create and implement guidelines to govern shared interest groups through receiving a moderate level of guidance and direction.

Responsibilities

• Assists with the development of strategic engagement plans for undergraduate students and recent alumni, with specific and measurable goals, aligned with the University's alumni engagement and fundraising priorities.
• Manages the planning, coordination, implementation, and evaluation of a variety of undergraduate student experiences.
• Collaborates with key stakeholders in planning and executing strategic experiences and milestone student programs.
• Partners with colleagues across the University and the College to develop and implement strategies to increase cross-campus collaboration on student engagement strategies and goals.
• Supports the establishment of a culture of philanthropy in the undergraduate student community, supporting divisional qualification, cultivation, and solicitation strategies and ensuring that volunteer boards meet philanthropic goals.
• Continually evaluates, assesses, and reports on student engagement strategies for ongoing improvement and growth, with a particular focus on driving Advancement goals.
• Identifies and integrates strategies for increasing diversity, equity, inclusion, and belonging across programs and experiences.
• Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
• Develops, plans, implements and maintains alumni programs and volunteer activities that connect students and alumni in any existing or new alumni clubs and formed committees.
• Establishes and maintains metrics of success and makes sure those are present in departmental strategic plans, goals setting, and the annual budget.
• Performs other related work as needed.

Minimum Qualifications

Education : Minimum requirements include a college or university degree in related field.

Work Experience : Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications :

Preferred Qualifications

Education : Bachelor's degree.

Experience : Minimum two years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales, or similar field.

Technical Skills or Knowledge : Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Advancement, including Phoenix, the University's Donor Relationship Management System.

Proficient in Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access.

Proficient with Salesforce CRM.

Knowledge of data management and survey tools.

Preferred Competencies

Working Conditions

Application Documents

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.