VP, Case Relationship Management

Corebridge Financial Operations Role

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life :

• We are stronger as one : We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
• We deliver on commitments : We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate : We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive : We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

For nearly 60 years, we've helped millions of Americans turn their vision for retirement into reality. That's why so many plan sponsors and plan participants continue to place their trust in us year after year. The average length of our relationships with plan sponsors is approximately 28 years, and roughly three in ten in-plan individual clients have been with us for more than 20 years. We are a leading retirement plan provider for K-12 schools, healthcare, government, higher education and other not-for-profit institutions. Through our strong partnerships with plan sponsors and consultants, a dedicated financial advisor network, and innovative technology solutions and tools, we make retirement planning easy and accessible and help people turn their financial dreams into realities.

About The Role

The position will help to transform the way Operations interacts with key partner firms and agencies within Life Insurance Operations. Corebridge maintains a significant presence with key Multi Level Marketers (MLMs), Independent Marketing Organizations (IMOs), and Brokerage firms that sell Life and Annuities. Coordination with our external Sales leadership teams, Strategic Accounts, and Internal Sales will be critical within this role. Knowledge of the Life Insurance Distribution models and Life products will be essential.

Responsibilities

The VP of Premier Relationship Management will establish an organization that will enable a more effective connection between service, sales, and key partner firms. The role will have the following responsibilities :

The VP of Premier Relationship Management will take on the responsibilities of the CRM (Customer Relationship Management Team) and managing Premier Producers rollout and will subsequently be charged with leading a redesign effort for the current CRM organization. The overall guiding principle will be to focus the group on continuing to provide white glove service for our top firms and agencies partners and handling of complex escalations and exceptions, while re-routing simple inquiries which will eliminating noise and bring speed to the process. The redesign will ensure strict legal, compliance, and regulatory obligations are maintained. Additional feedback will be sourced from Corebridge Product, Sales, and Compliance teams.

The incumbent will prioritize clear, frequent, and action driven communication with our Internal Sales partners, Underwriting, wholesalers, Strategic Accounts, and firms.

Please note this is not an exhaustive list of all responsibilities of the position, and the requirements of the job may change in line with business needs.

Skills and Qualifications

Work Location

This position is based in Corebridge Financial's Houston, TX office.

Estimated Travel

Minimal travel.

This role is deemed a "covered associate" under SEC Rule 206(4)-5, 17 CFR 275.206(4)-5, Political contributions by certain investment advisers, and other federal and state pay-to-play rules. Candidates for the role must not have made any political contributions that, under 17 CFR 275.206(4)-5 or other federal or state pay-to-play regulations, would disqualify the candidate or Corebridge Financial from conducting Corebridge Financial's business, or that would otherwise create a conflict of interest for Corebridge Financial. Applicants who are selected to move forward with the application process will be required to disclose all U.S. political contributions they and their household family members have made over the past two years.

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive. Benefit Offerings Include :

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer. Corebridge Financial is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.