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Restaurant General Manager | Seaglass & Palmetto Press

Restaurant General Manager | Seaglass & Palmetto Press

Omni Houston HotelFernandina Beach, FL, US
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Seaglass Restaurant Manager

At Omni Amelia Island Resort & Spa, guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options, and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

Seaglass Restaurant Manager is responsible for overseeing the Seaglass Lobby Lounge and ensuring the highest level of food and beverage service. Will facilitate training and supervision of all Seaglass staff. Will deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures. Must have previous leadership experience in a similar environment.

Responsibilities

  • To consistently insure the maximum guest satisfaction while dining in the restaurant.
  • Pre-meal meeting conducted with service staff on a daily basis.
  • Supervision of floor during operation.
  • Insure that service personnel follow service protocol including steps of service.
  • Monitor timing of guest experience.
  • Handle all complaints to the guests' satisfaction.
  • Maintain a consistently smooth running operation.
  • Make the front of the house staff weekly schedule.
  • Ensure kitchen, stewarding, and cashier staff are on duty as scheduled.
  • Ensure the side-stations are fully stocked with equipment.
  • All side-work complete and checked out by the manager.
  • Making sure the beverage machines are functioning properly.
  • Ensure station rotation in seating.
  • Assist in seating or service of guests as necessary.
  • Coordinate all functions in dining room during service.
  • Monitor productivity of service staff.
  • Monitor and critique the quality and consistency of the food product.
  • Making sure special boards and / or descriptions posted accurately.
  • Continuously check food quality and presentation coming from the kitchen.
  • Maintain food displays during service.
  • Monitor guest satisfaction and comments regarding food and service.
  • To be familiar with clients so that there is constant recognition of all repeat guests.
  • Review reservations on a daily basis and check against the VIP list from the front desk.
  • All special attention details handled properly.
  • Maintain the physical atmosphere and cleanliness of the restaurant.
  • Ensure the staff's uniforms and appearances meet specifications.
  • Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations, and tray stands.
  • All menus inspected daily by hostess.
  • Make sure all equipment in good condition and clean.
  • Make sure work areas are being maintained neat, orderly, and clean.
  • All lights and music adjusted appropriately for each meal period.
  • To contribute to the profitability of the restaurant through cost control effectiveness.
  • Constantly perform positive up-selling techniques with service staff.
  • Expedite table turnover and table resetting. Implement sales promotions and merchandising programs.
  • Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
  • Know and adhere to all company policies and procedures.
  • Be familiar with and enforce all policies related to liquor liability laws.
  • Perform any and all other duties assigned and / or required by management.

Qualifications

  • Bachelor's Degree preferred
  • Previous Restaurant General Manager Experience required
  • Flexible schedule including evenings, weekends, and holidays
  • Understanding of financial statements and labor productivity
  • Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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    Restaurant General Manager • Fernandina Beach, FL, US

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