Customer Service Rep / Call Center - 100% Remote

Job Description

Job Description

• This is a 100% remote position. Candidates must have access to reliable internet connection.

Multiple shifts available

Multiple locations : This position will be based remotely in one of the states listed : FL, IL, IN, MO, NC, SC, SD, VA, WI

Join IonTuition’s Customer Service team and help make a difference for students and alumni. As an Associate, you will handle inbound and outbound calls primarily reaching out to students on behalf of our clients.

Ready to start a career that’s meaningful, remote, and full of growth opportunities? Watch our job preview video to learn more!

What are the Primary Duties and Responsibilities?

What You Need to Be a Successful Customer Service Associate

Why Join Our Team?

IonTuition is an employee-driven organization where honest open communication and feedback is embraced. Our management team consists of individuals who have been promoted within. As an Associate, you can also look forward to :

Medical Benefits through Cigna

For more information, visit us at www.iontuition.com

Training Schedule : During the first two weeks of employment, training will be conducted Monday – Friday between the hours of 8 am – 5 pm CST.

Education and Qualifications : High school or equivalent

Job Type : Full-time

At IonTuition, all aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

IonTuition participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Please use the following links to learn more about E-Verify and Immigrant and Employee Rights : https : / / www.e- verify.gov / sites / default / files / everify / posters / IER_RightToWorkPoster%20Eng_Es.pdf

https : / / www.e- verify.gov / sites / default / files / everify / posters / EVerifyParticipationPoster.pdf