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Assistant Community Manager Job at Nashville Public Radio in Robinson

Assistant Community Manager Job at Nashville Public Radio in Robinson

MediabistroRobinson, TX, United States
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Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Asset Living's growing portfolio includes properties across the country in multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US. We believe in leadership through collaboration and growth, and in creating an environment where every voice is heard, every idea is valued, and every individual has opportunities to grow as our company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. It is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

Assistant Community Manager

The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. The role contributes to delinquency and rent collection to optimize the property's cash flow and financial position. The Assistant Community Manager will manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Financial Management

  • Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.
  • Responsible for processing and reconciling daily all accounts receivable.
  • Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
  • Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.
  • Responsible for posting of all charges to resident and non-current resident accounts, including bill back of utilities where applicable.
  • Responsible for all end-of-the-month closing procedures and reporting.
  • Maintain accurate and organized records; audit resident files to ensure accuracy.
  • Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.

Personnel Management

  • Regular / daily onsite attendance is required.
  • Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff.
  • Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
  • Promote harmony and quality job performance of staff through support and effective leadership.
  • Ensure staff compliance and consistency with company policies and procedures.
  • Strategic leasing management
  • Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing / documentation of leases, and reporting systems are accurate and up to date.
  • Implement marketing strategies & systems put in place by the annual marketing plan.
  • Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
  • Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
  • Effectively show, lease, and move in prospective residents.

    • Administrative Management

  • Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
  • Maintain property appearance and ensure repairs are noted and completed on a timely basis (regular property inspections and tours).
  • Assist with supervision of all business functions related to operations.
  • Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids / pricing from vendors, dealing with inadequate service).

    • Education / Experience

  • High School Diploma or Equivalent; Bachelor’s degree preferred or two years of experience in the housing industry; or one to two years related experience and / or training; or equivalent combination of education and experience.
  • Ability to understand and perform all onsite software functions; basic computer skills required.
  • Must have basic knowledge of Fair Housing Laws and OSHA requirements.

    • Physical Requirements

  • While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, and may need to communicate, operate equipment, and move as part of job duties. The work may involve activities such as climbing, bending, and lifting up to 25 lbs.
  • The employee is frequently required to move about to accomplish tasks or move from one worksite to another.
  • The employee is occasionally required to ascend / descend ladders, stairs, scaffolding, and to work in various environments including tight and enclosed spaces; may require overtime, weekends, or night hours in emergencies.

    • At Asset Living, compensation decisions are based on factors including skill set, background, training, and certifications. Our offer includes a comprehensive total rewards package with benefits, 401K with employer matching, and compensation based on role and experience. Full-time employees also receive paid sick days and company holidays.

    Salary Range : $16.50 per hour to $18.50 per hour

    This job description should not be considered all-inclusive. It is a guide of expected duties and may be modified at any time. Additional duties may be assigned as needed.

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    Assistant Community Manager • Robinson, TX, United States