Enterprise Change Management System & Reporting Manager

Enterprise Change Management System & Reporting Manager

WHAT IS THE OPPORTUNITY?

The Enterprise Change Management Office (ECMO) is tasked with ensuring a consistent, comprehensive and structured approach to managing change activities across the bank. This includes :

• Maintaining enterprise processes and procedures to support change risk management.
• Performing quality assurance on risk assessments, change status reports, data integrity, and readiness assessments during implementation.
• Monitoring and reporting on aggregate portfolios of change, assessing the Bank's ability to deliver change by reviewing changes in aggregate and considering interconnectivity and dependency between change drivers.
• Defining and maintaining centralized metrics to monitor and report on change to Board and Senior Management committees, providing visibility into emerging risks and advise senior management when change approaches or exceeds risk limits.
• Performing thematic analysis to provide insight into the enterprise change risk profile. Designates the ECM system of record and verifies its capabilities align with Policy and Procedure requirements.
• Providing guidance to Change Owners on change risk management and mitigation.
• Developing change risk management training for the 1LOD, Change Owners and Executives

WHAT WILL YOU DO?

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications

Additional Qualifications

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary : $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including :

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job

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