Talent.com
Service Manager

Service Manager

Performance TeamMobile, AL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Service Manager

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate : $70,000 - 80,000

We Offer :

  • Sign-On Bonus Available for Qualified Technicians
  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)

Summary :

The Service Manager is a highly motivated individual who is passionate about business improvement with proven management experience in developing and maintaining a cohesive team. The Service Manager role will serve as a leadership capacity for a major commercial food service equipment repair company. Ideal candidates will have 3-5 years of leadership experience, knowledge of P&L, and a strong record of employee retention.

Major Responsibilities :

  • Prioritize new unscheduled service calls for branchs Commercial HVAC / R, Refrigeration, Electrical service technicians to best meet customers needs.
  • Provide direct supervision of all branch Commercial HVAC / R, Refrigeration, Electrical service technicians.
  • Set up daily and on-call schedule for all service technicians at branch location.
  • Respond directly to customers and factories regarding service-related issues.
  • Provide technical support for branch parts department, walk-in customers and customers over the phone.
  • Provide technical support to branch service technicians in the field to resolve problems quickly.
  • Set up ready boxes or parts needed by technicians for assigned jobs.
  • Additional Responsibilities :

  • Contact customers as directed for leads, service issues and collection issues.
  • Conduct / oversee weekly tech meetings as required by Area Manager.
  • In Area Managers absence, assume responsibility for daily branch operations.
  • Be available to on-call service technicians (nights, holidays and weekends) for technical support as required.
  • Performs other duties as required.
  • Contacts :

  • Internal Frequently with service technicians; regularly with other branch staff and occasionally with other WFR staff at all levels as required.
  • External Frequent contact with customers.
  • Minimum Qualifications :

  • A High School diplomas or the equivalent in experience.
  • 3-5 years previous experience within the repair service industry.
  • Skills, Abilities and Other Requirements :

  • Good interpersonal and communication skills for verbal, over the phone communications with customers and service technicians.
  • The ability to understand and prioritize service calls and assign technicians accordingly.
  • Must be well organized and able to make and execute decisions to promote customer and employee satisfaction.
  • Ability to supervise and direct the work of others.
  • Ability to handle multiple tasks simultaneously including multiple incoming phone calls.
  • Driving record acceptable under auto liability insurance guidelines.
  • Working / Environmental Conditions :

  • Greater than 50% of the time spent : Shop environment.
  • Some lifting up to 50 pounds without aid.
  • On-call availability for technical support.
  • Less than 50% of the time spent : Regular lifting of 5 pounds to 50 pounds depending on requirements of the repair, maintenance, and / or installation.
  • Repeated bending, twisting, stooping and kneeling.
  • Extensive daily travel to work site location.
  • Exposure to hot grease from fryers.
  • On-call weekend rotation may be required (frequency varies with branch size).
  • Disclaimer : The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    serp_jobs.job_alerts.create_a_job

    Service Manager • Mobile, AL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Bench Patient Food Services Manager - Mobile, AL

    Bench Patient Food Services Manager - Mobile, AL

    Morrison HealthcareMobile, AL, US
    serp_jobs.job_card.full_time
    Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Capital Project Manager - Industrial Construction

    Senior Capital Project Manager - Industrial Construction

    JobotCreola, AL, US
    serp_jobs.job_card.full_time
    Large CAPEX project in Alabama.This Jobot Job is hosted by : Amber Wood.Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary : $160,000 - $200,0...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    District Manager - Gulf Coast Region to Tallahassee

    District Manager - Gulf Coast Region to Tallahassee

    ALDILoxley, AL, US
    serp_jobs.job_card.full_time
    District Manager - Gulf Coast Region To Tallahassee.Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    District Manager Intern - Gulf Coast Region to Tallahassee

    District Manager Intern - Gulf Coast Region to Tallahassee

    ALDILoxley, AL, US
    serp_jobs.job_card.full_time
    District Manager Intern - Gulf Coast Region to Tallahassee.Our District Manager Internship provides more real world experience than any other position out there. You'll see our stores from the insid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    Beachball PropertiesOrange Beach, AL, US
    serp_jobs.job_card.full_time
    Beachball Properties is a family-owned and operated vacation rental agency servicing the Gulf Coast.Specializing in family-friendly rentals in Gulf Shores, Fort Morgan, and Orange Beach, Alabama, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Manager (Orange Beach)

    Customer Service Manager (Orange Beach)

    Beachball PropertiesOrange Beach, AL, US
    serp_jobs.job_card.full_time +1
    Beachball Properties is a family-owned and operated vacation rental agency servicing the Gulf Coast.Specializing in family-friendly rentals in Gulf Shores, Fort Morgan, and Orange Beach, Alabama, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service - Self Storage Manager

    Customer Service - Self Storage Manager

    Public StorageMobile, AL, US
    serp_jobs.job_card.full_time
    Customer Service - Self Storage Manager.Total rewards package available to our team : .Employees become eligible for full-time. Medical, dental, vision, 401k with match, paid time off, sick time, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Service Manager - Mobile

    Service Manager - Mobile

    Hoist & Crane Service Group IncMobile, AL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry.Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the Natio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Senior Manager - Full Service - Mobile, AL

    Restaurant Senior Manager - Full Service - Mobile, AL

    HHB Restaurant RecruitingMobile, AL, US
    serp_jobs.job_card.full_time
    Are you a hardworking, service-minded leader with a real passion for the hospitality industry?.Are you looking to take a step towards building your restaurant manager career, instead of just workin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work Planning and Scheduling Analyst

    Work Planning and Scheduling Analyst

    System OneBucks, AL, US
    serp_jobs.job_card.temporary
    Job Title : Work Planning and Scheduling Analyst Location : Bucks, Alabama Type : 12 month Contract Compensation : $53.Contractor Work Model : Onsite System One is currently seeking a Work Planning and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    District Manager

    District Manager

    Hardee'sBay Minette, AL, US
    serp_jobs.job_card.full_time
    We are looking for a results-oriented candidate with excellent interpersonal skills for the position of district manager. District managers are responsible for setting regional goals such as sales e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Kelly ServicesGrand Bay, AL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Market Manager - Alabama

    Market Manager - Alabama

    Monogram HealthMobile, AL, United States
    serp_jobs.job_card.full_time
    The role of the Market Manager is key to operational performance and market outcomes.The Market Manager will be responsible for the day-to-day operations of the Market. In collaboration with the Mar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Office Manager

    Medical Office Manager

    American Family CareOrange Beach, AL, US
    serp_jobs.job_card.full_time
    Center Administrator American Family Care.American Family Care (AFC), one of the nation's leading providers of urgent care and accessible healthcare, is seeking a driven Center Administrator to ov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitWilmer, AL, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Rebar Project Manager - Mobile, AL Market

    Rebar Project Manager - Mobile, AL Market

    Nucor Harris RebarCreola, AL, US
    serp_jobs.job_card.full_time
    Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Team Leader

    Service Team Leader

    AggrekoMobile, AL, US
    serp_jobs.job_card.full_time
    We're a global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we're proud of the difference we make to customers, to local communities, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bench Patient Food Services Manager - Mobile, AL

    Bench Patient Food Services Manager - Mobile, AL

    Compass GroupMobile, AL, US
    serp_jobs.job_card.full_time
    Bench Patient Services Manager.We are seeking a Bench Patient Services Manager to lead our Patient Services Team in an Acute Care setting in Mobile, AL. Establishes goals and oversees implementation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30