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Leader In Training (full-time)

Leader In Training (full-time)

The Buckle, Inc.Janesville, WI, US
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The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

Overview

This description outlines the general nature and level of work performed by Teammates in this role. It is not intended to include all duties, responsibilities and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Sales Generation and Guest Service

Greet Guests with a friendly, engaging attitude and provide legendary service

  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate merchandise based on Guest needs
  • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobe experience
  • Demonstrate product knowledge and sales education to Guests and share knowledge with Team
  • Maintain knowledge of current sales, promotions, payment / exchange policies, and security practices
  • Support Sales Presentation Guide (SPG) and contribute to team presentations
  • Achieve personal sales-per-hour, average sales and total net sales goals as set by Store Management
  • Provide legendary service in key areas : Front 5, sales floor, fitting rooms, and the register area
  • Be knowledgeable about exchange / return procedures and leverage opportunities with Guests
  • Complete and use SPG daily to achieve goals
  • Meet or exceed Buckle business builders and guest loyalty metrics, including fit appointments and credit card / guest connect
  • Explore inventory tools and advanced product search to expand Guest selection
  • Build and maintain guest relationships to develop a client-based business
  • Lead by example with showmanship, customer service and attentiveness
  • Communicate Guest Levels to the Team and use business-driven questions to drive results
  • Demonstrate coachability and willingness to be educated in sales presentation
  • Perform leadership actions consistently, even when the Manager is not present
  • Teammate Recruiting, Training and Development
  • Identify recruiting opportunities and utilize resources such as Jobs & Careers cards, referrals, and recommendations

  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet Buckle standards daily
  • Maintain a positive attitude to foster a positive floor culture
  • Demonstrate personal dress code to encourage fashion leadership
  • Participate in daily setup, training, and performance tracking
  • Motivate Teammates to complete daily tasks
  • Demonstrate denim showmanship and denim fit card results through Teammates and Guests
  • Create and develop results in your department and balance all actions within your segment
  • Demonstrate leadership during segment : engage Guests, involve Guests with product, update peers, gather Guest names
  • Visual Merchandise Management
  • Own and influence product through zone ownership (knowledge, placement, life cycle, tracking results)

  • Recognize and assign Zones and projects with learning goals
  • Ensure Teammates follow Visual Standards and Weekly Visual Checklist
  • Demonstrate new tools and videos related to zone ownership
  • Identify merchandising opportunities and communicate recommendations to the Store Manager
  • Provide store tours and ensure the sales floor is consistently sized and prepared for new freight
  • Operations
  • Work a flexible schedule including mornings, evenings, weekends, and holiday periods as needed

  • Use planning tools and complete Opening / Closing Checklists
  • Identify and address security risks and loss prevention concerns
  • Follow Loss Prevention guidelines and policy procedures
  • Execute POS procedures and handle corporate communications professionally
  • Understand returns / exchanges guidelines and company policies
  • Maintain a positive attitude with Guests and Teammates in challenging situations
  • Navigate available tools on the home page and guide non-sales positions
  • Complete scheduled shifts and cover shifts as needed
  • Provide feedback to Store Manager and Leadership Team on merchandise handling
  • Report policy or personnel concerns to Store Manager, District Manager, and HR
  • Maintain a clean, organized, and shoppable store aligned with Buckle's mission
  • Adhere to Buckle Code of Ethics and all policies and handbooks
  • Supervisory and Leadership
  • Be open to giving and receiving feedback

  • Support Leadership and promote personal and store growth
  • Maintain professional relationships with Teammates
  • Support Buckle's mission through high levels of customer service and teamwork
  • Handle special projects and additional duties as assigned
  • Supervisory Responsibilities

    This job has no supervisory responsibilities.

    Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
  • Education and / or Experience

    High school diploma or GED; or 1–3 months related retail experience and / or training; or an equivalent combination of education and experience.

    Physical Demands

    The physical demands described here are representative of those that must be met by a Teammate to perform the essential functions. Reasonable accommodations may be made.

    While performing duties, a Teammate regularly stands, walks, uses hands, reaches, climbs, stoops, kneels, crouches, crawls, talks and hears. May sit occasionally. Ability to lift and maneuver up to 50 lbs. Vision requirements include close, distance, color, peripheral, depth perception and focus adjustment.

    Work Environment

    Retail store setting with a typical moderate noise level.

    Equal Employment Opportunity

    Buckle is committed to hiring and developing qualified Teammates without discrimination or retaliation because of veteran status, uniformed service member status, race, color, national origin, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic information, or any other protected characteristic as defined by law. State law provides additional information in the Teammate Center.

    Seniorities

  • Seniority level : Internship
  • Employment Type

  • Full-time
  • Job Function

  • Other
  • Industries

  • Retail
  • Note : Referrals increase your chances of interviewing. Examples of related roles and locations may be listed, but are not requirements for this position.

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