Job Description
Job Description
Now Hiring : Veterinary Receptionist
Location : Birch Island Vet Jacksonville, Florida
Clinic Type : Independently Owned and Operated
Compensation : Starting at $16 / hour, based on experience
Benefits for Full-Time Employees :
Comprehensive benefits package
75% employee pet discount
Supportive, experienced team
Opportunities for professional growth
About the Role
Birch Island Vet is seeking a compassionate, detail-oriented Veterinary Receptionist to join our front desk team. As the first point of contact for clients and their pets, you'll play a key role in providing a welcoming, organized, and supportive environment. Your work will help ensure smooth clinic operations and a positive experience for every visitor.
Responsibilities
Warmly greet clients and pets in person and over the phone
Schedule appointments and manage the daily calendar
Check patients in and out, process payments, and update records
Coordinate with the medical team to maintain efficient patient flow
Provide general information to clients regarding services, medications, and pet care
Maintain a clean, professional, and inviting front desk area
Qualifications
Minimum 2 years in a client-facing or receptionist role (veterinary experience preferred)
Excellent communication and customer service skills
Calm, friendly demeanor with a genuine interest in animals and their caregivers
Strong multitasking and organizational abilities
Proficient with phones, computers, and practice management software
Reliable, punctual, and collaborative team player
Preferred (but not required)
Prior experience in a veterinary clinic or animal care setting
Familiarity with scheduling software, invoicing, and medical record systems
Why Birch Island Vet?
If you're looking to join a low-drama, supportive team that values teamwork , client relationships , and exceptional care , Birch Island Vet may be the perfect fit. We’re committed to creating a positive, respectful work environment where everyone has the opportunity to grow.
Apply today and bring your skills to a clinic that truly values both its team and its clients!
Veterinary Receptionist • Jacksonville, FL, US