Remote Install Specialist

A company is looking for a Remote Install Specialist responsible for supporting installation and servicing of customer alarm equipment.

Key Responsibilities :

Provide installation assistance to customers via scheduled outbound calls

Install a variety of products and services while communicating complex issues and resolutions

Educate customers on system functionality and identify additional security solutions

Required Qualifications :

High school diploma or equivalent required; some college credits or a degree preferred

At least 1 year of customer service experience required, with technical support experience preferred

One (1) year of home security systems technician experience is highly preferred

Must have a private, quiet work area that meets company standards

Adequate internet bandwidth to perform the role is required