Mortgage Senior Loan Officer

Fidelity BankMandeville, LA, US

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Job Description

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states.

Fidelity promotes a culture of work / life balance for all associates. We offer a competitive total rewards package for eligible associates including :

Competitive pay based on the position, qualifications, relevant experience, and skillset
Paid Time Off
Up to 14 paid holidays annually
Comprehensive Medical, Dental, and Vision Insurance
Employer Funded Health Savings Account
Paid Parental Leave
401(k) with matching contributions
Wellness Program to reduce health insurance premiums
Free or discounted banking and mortgage services
Basic Life Insurance and AD&D
Tuition Reimbursement Plan
Associate Referral Program
Associate Volunteer Program
Employee Assistance Fund (subject to IRS guidelines)
Employee Assistance Program
Opportunities for training and career development
Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
Retail branch locations are closed on Saturdays!

The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank / NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

Position Summary :

The Senior Loan Officer is responsible for making sales. This position requires strong sales and marketing skills, excellent communication and detailed follow-through. The incumbent is responsible for self-sourcing high-quality loans, while providing excellent customer service. Must be able to identify opportunities and develop strong business relationships with realtors, builders and other business partners.

This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

This position may be filled at a lower or higher level depending on the candidate’s qualifications and relevant experience.

Required Qualifications, Competencies, and Skills :

GED or High School diploma

Ability to be customarily and regularly engaged away from the employer’s place of business engaging in sales activities

3 years of experience in mortgage loan origination and a proven record of closing an average of $12M annually in self-generated mortgage loan sales (average over last 3 years) OR minimum 10 years of mortgage industry experience

Knowledge of the processing and underwriting functions

Knowledge of investor procedures / guidelines

Ability to build relationships with realtors, agents, brokers, builders, customers, title companies, insurance companies and other outside referral sources

Ability to organize, prioritize and handle a high volume of loans in the pipeline all in various stages of the loan life cycle

Ability to manage multiple contacts handling the loan at different stages

Ability to obtain registration with the Nationwide Mortgage Licensing System and Registry (NMLS)

Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams

Developed cognitive skills to include Analytical, Problem Solving, Decision-Making, Innovation, Judgement

Developed intrapersonal skills to include Ambition, Follow-Through, Self-Evaluation, Development, Resourcefulness

Developed interpersonal skills to include Communication : Listening, Speaking, and Writing, Collaboration, Client Focus, Influence, Versatility

Developed technology skills to include Knowledge Management, Social Branding, Agile Development

Developed leadership skills to include Coaching & Development, Developing Followers, Achieving Results, Relationship Management, Addressing Conflict, Strategic Thinking, Business Acumen

Developed sales skills to include Preparation, Connecting, Knowledge, Sales Drive, Prospecting, Presence, Opportunity Pipeline Management

Preferred Qualifications, Competencies, and Skills :

Bachelor’s degree in related field or 4 years of related / comparable experience

Knowledge / experience with : Encompass

Previous supervisory experience

Essential Duties and Responsibilities :

Supervise Loan Officers, as needed

Develop new business by utilizing various methods that may include but not limited to : attending / sponsoring community or marketing events and realtor open houses, hosting realtor appreciation breakfasts / lunches / dinners, attending / conducting continuing education classes, attending / hosting broker tours, maintaining social networking sites, and cold-calling agents

Send email blasts to realtors, agents, brokers, and builders with new products and / or rates

Take complete and accurate loan applications and submit to Processing

Analyze and understand pay stubs and tax returns and calculate debt, business income and rental income to understand and explain to a loan applicant why their loan was approved / not approved

Follow credit guidelines to understand findings from credit reports

Order appraisal and title fees and request required documents from customers

Communicate file changes to necessary departments

Review and initial fee sheet and Closing Disclosure

Attend closing or be available by phone, when possible

Assist with clearing investor conditions to get loan purchased

Consistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability

Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability

Perform other duties and / or special projects as appointed by management

Physical Requirements : primarily sitting with some standing, walking, lifting and bending

Fidelity Bank is an Equal Opportunity Employer / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace.

If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com or call 985-612-2764. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.

For assistance or questions regarding the recruitment process, please email talentmanagement@bankwithfidelity.com.

This position is located in Mandeville, LA, 70471.

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Mortgage Loan Officer • Mandeville, LA, US