Customer Account Management ManagerVirtualVocations • Grand Rapids, Michigan, United States
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Customer Account Management Manager
VirtualVocations • Grand Rapids, Michigan, United States
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A company is looking for a Manager, Customer Account Management.
Key Responsibilities
Lead and develop a high-performing team of Customer Account Managers to achieve performance goals
Drive customer success and retention through strategic planning and account management
Ensure operational excellence by analyzing data and collaborating with cross-functional teams
Required Qualifications
Proven experience in customer success, account management, or sales leadership
Demonstrated success in leading and developing high-performing customer-facing teams
5+ years of experience in Account Management, Renewals Management, and / or Sales
2+ years of people management experience in Account Management, Renewals Management, and / or Sales
Strong strategic thinking and data-driven decision-making abilities
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Customer Manager Account • Grand Rapids, Michigan, United States
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