Family Coach, Scholar House

Overview

Join to apply for the Family Coach, Scholar House role at CHN Housing Partners

This range is provided by CHN Housing Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00 / hr - $25.00 / hr

Position details

This is a 5-day-per-week onsite role. This role has weekends and evenings flexibility required. CHN Housing Partners is a growing nonprofit organization based in Cleveland, Ohio that offers a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve.

CHN Housing Partners : a nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with partners to solve housing challenges for low-income people and underserved communities. We operate in Ohio and neighboring states to preserve and expand affordable housing and build equitable communities.

Learn more about CHN Housing Partners and its benefits below.

Position Summary : Scholar House is a 40-unit service-enriched apartment building for adults completing postsecondary education programs, and their families. The Scholar House Family Coach provides case management and support services to families residing in the Cleveland Scholar House. The Family Coach will deliver 1 : 1 coaching / counseling to help residents reach personal and financial goals and stay up-to-date on resources that may benefit Scholar House residents. The Family Coach will also coordinate two-generational activities with service providers and community partners, including parent enrichment and access to additional services.

This position requires alternative work availability to meet programming goals and resident needs. The Family Coach is required to work evenings and weekends, with at least one Saturday shift per quarter.

The rate of pay for this position is $50,000 - $52,000 per year, commensurate with experience (paid at an hourly rate, FLSA Non-Exempt)

Essential Duties & Responsibilities

• Hold one-on-one meetings with each Scholar House resident (40 units) once per semester to identify and support the household in reaching goals (financial, personal, post-educational, career, housing, etc.). Develop two-generational engagement and action plans and provide case management and support throughout tenancy.
• Provide support services to residents, including referrals and connections to external programs. Pre-residential and post-program participants will receive case management as requested.
• Oversee and coordinate on-site resident-only resources including the food pantry, playroom, and computer lab.
• Serve as CHN staff liaison for the Resident Advisory Council (RAC).
• Maintain a regular activities calendar for Scholar House. Facilitate family circles, support parent leadership committees, organize parent-centered and two-generational information sessions, and host social and recreational activities to support case management goals.
• Coordinate with other service providers to ensure wraparound services are provided to Scholar House families.
• Maintain accurate case management records and notes on all Scholar House resident households.
• Maintain knowledge of community, educational, workforce, and social service resources (e.g., SNAP, child support, TANF, subsidized housing, emergency housing).
• Support routine evaluation efforts, including listening sessions with families, surveys, data review, and program refinements based on findings.
• Serve as the main point of contact for visiting vendors and community members.
• Other duties as assigned.

Education and Experience

Education

Associates degree or higher required

Experience

2+ years of case management; 2+ years in a social service setting; 2+ years administering programs for youth and / or families

Skills

Other

Preferred

Critical Competencies

Working Conditions

Why Should You Apply?

M / F / V / D / EOE

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