Senior Field Applications Engineer (Pleasanton)

Senior Field Applications Engineer

As a Senior Field Applications Engineer, this role serves as an internal bridge between Business Development / Product Management and Engineering. It involves being a technical lead and the main point of contact for automotive and industrial customers. Ideally, this position requires an excellent technical understanding of lidar products (or similar sensing modalities) and their applications in various customer scenarios. Flexibility and the ability to manage multiple priorities and tasks are essential. Typical responsibilities include pre- and post-sales customer support, leading customer engagement, gathering requirements, executing product demos, working with the engineering team, collaborating and deploying solutions, and conducting customer presentations and demos.

Tasks, Duties & Responsibilities :

• Leading critical customer engagement in lidar deployment for non-auto markets
• Familiarity with perception applications and working with lidar point clouds
• Supporting customer development and PoC projects with key customers
• Project Management of deployment activities, including up to 20-30% travel
• Technical support for existing and potential non-auto customers
• Processing and following up on RMA and returns
• Reporting lidar issues to engineering and collaborating as a team to resolve them
• Be the voice of the customer (VOC) in providing feedback and solutions

Essential Skills & Experience Requirements (required) :

Preferred Skills & Experience :

Position is onsite a minimum of 3 days at our Pleasanton, CA Office

Base Annual Salary Range : $120K-160K