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Front Desk Associate

Front Desk Associate

Eagle Eye NetworksAustin, TX, US
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Front Desk Associate

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. Eagle Eye Networks is a dynamic, fast-moving company. We value the benefits of face-to-face collaboration, and we believe it is more enjoyable and productive. The synergy of in-office interaction is critical to our culture and your presence is essential for Eagle Eye Networks' success.

We are seeking a friendly, organized, and professional Front Desk Associate to be the first point of contact for our organization. In this role, you will greet visitors, handle incoming calls, manage appointments, and provide general administrative support to ensure the smooth operation of our front office.

Responsibilities

  • Greet and welcome guests, clients, and employees in a courteous and professional manner
  • Maintain a tidy and organized reception area
  • Handle inquiries and provide accurate information (in-person, via phone, or email)
  • Schedule and manage appointments, meetings, and conference room reservations
  • Receive, sort, and distribute mail and packages
  • Maintain office security by following procedures and controlling access (e.g., visitor logbook)
  • Perform basic clerical tasks, including data entry, filing, photocopying, and scanning
  • Assist other departments as needed with administrative tasks
  • Ensure the reception area is well-stocked with supplies
  • Miscellaneous duties as required
  • Experience in a corporate office

Experience

  • High school diploma or equivalent (associate degree preferred)
  • Proven experience as a receptionist, front desk representative, or similar role
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to multitask and remain calm under pressure
  • Professional appearance and attitude
  • Dependable, punctual, and organized
  • Eagle Eye Networks is an innovative, global start-up building the only platform powerful enough to support the future of video surveillance and security. Here your voice will be heard, and talent respected. We have proven leadership and financial backing of one of the world's premier venture capital firms. The work we do is essential in today's world, as our systems are used to protect the health, safety, and welfare of people and property around the world.

  • Medical Benefits : We offer competitive medical, vision, and dental plans. Company offsets premiums.
  • Taco Tuesdays : Like breakfast tacos? You're at the right place, because weekly breakfast tacos are provided.
  • 401k : Plan with company match!
  • Weekly Lunch : Food is love. Especially when it is free.
  • Snacks : You will never go hungry.
  • Culture : Innovation drives our vibe.
  • Diversity : We embrace our global presence, the diverse ideas and backgrounds of our team to improve our culture, our products and grow our people and our business.
  • PTO : Hourly employees accrue PTO each pay period for a total of 12 days each year.
  • Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don't have to "rip and replace" their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance.

    Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

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    Front Desk Associate • Austin, TX, US

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