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Customer Service Representative - Fully Remote
Customer Service Representative - Fully RemoteTreasure's Academy LLC • Rock Spring, GA, us
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Customer Service Representative - Fully Remote

Customer Service Representative - Fully Remote

Treasure's Academy LLC • Rock Spring, GA, us
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Job Description

This is a remote position.

Join our team as a Customer Service Representative and be the friendly face (and voice) that supports our valued customers—all from the comfort of your own home! We welcome individuals with all levels of experience and offer a supportive environment where you can start right away, grow your skills, and earn exciting bonuses along the way.

Key Responsibilities :

  • Deliver exceptional customer service via phone, email, and online chat platforms
  • Respond promptly and professionally to customer inquiries and resolve issues efficiently
  • Document customer interactions and transactions using our digital systems
  • Collaborate with team members to ensure consistent and high-quality service
  • Provide accurate information about products, services, and account details
  • Maintain a positive, solution-focused attitude when working with customers
  • Continuously learn new processes and contribute feedback for ongoing improvements

Requirements

Required Skills and Qualifications :

  • No prior experience necessary—bring a positive attitude and eagerness to learn
  • High school diploma or GED required (college students are welcome)
  • Excellent written and verbal communication skills
  • Comfortable navigating Zoom, email, and basic technology
  • Driven, reliable, and enthusiastic about providing outstanding customer experiences
  • Must be 18 years or older and legally authorized to work in the U.S.
  • Ability to multitask and adapt in a fast-paced remote environment

    • Preferred Qualifications :

  • Experience with customer service tools or CRM platforms
  • Familiarity with remote work best practices
  • Interest in professional growth and long-term advancement

    • Benefits

  • Fully remote work arrangement, offering flexibility and work-life balance.
  • Opportunity to be part of a dynamic and supportive team.
  • Competitive compensation package based on experience.
  • Room for growth and development within the organization.
  • Access to resources and tools necessary for successful remote work.

    • Requirements

  • Proven experience in data entry or related roles.
  • Excellent typing speed and accuracy.
  • Strong attention to detail and ability to spot errors.
  • Proficiency in using data entry software and tools.
  • Self-motivated and able to work independently with minimal supervision.
  • Strong communication skills for remote collaboration.
  • Familiarity with basic software tools such as Microsoft Office suite.
  • High school diploma or equivalent; additional certifications are a plus.
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    Customer Service Representative Remote • Rock Spring, GA, us