General Manager

General Manager

HC-Resource is looking for an experienced and motivated General Manager to handle the day-to-day management of the restaurant.

In this role, you will be tasked with increasing sales, attaining EBITDA goals, adhering to the budget, and fostering a culture of responsibility among your restaurant staff. You will also be responsible for recruitment, selection, training, mentorship, and guidance of Managers and Team Members.

Essential Duties And Responsibilities :

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
• Ensure CHARM service model is fully integrated by FOH Team with every Guest.
• Communicate company initiatives and tactics to drive sales and profitability.
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-ones and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

Requirements :

Physical Requirements :