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Onsite Sales Counselor

Onsite Sales Counselor

KB HomeUSA, North Carolina, Raleigh
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About KB Home

KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner in the homebuying process. Our employees are the heart and soul of our company and are driven by a shared culture of customer obsession guided by our focus on sustainability providing a beneficial impact on the world. When you join KB Home, you become part of a team that is passionate about making the dream of homeownership a reality for families across America. Come be a part of our team! Learn more .

JOB SUMMARY : The New Home Sales Counselor is responsible for meeting with prospective buyers to communicate, persuade, and conduct final sales for newly constructed residential homes. This role seeks new leads by continually contacting prospective buyers, referrals, brokers and other prospects.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Greets visitors by providing literature, point-of-sale information and handouts to prospective homebuyers. Responds to customer requests for further assistance or information. Demonstrates models / homes / home sites to discuss floor plans, general construction and options.
  • Overcomes sales objections. Closes the "Sale" with final goal of creating a satisfied customer.
  • Receives offers, applications and answers questions about financing to perspective buyers
  • Documents sales transaction by following-up on loan applications and monitors sales and cancellations. Completes accurate required paperwork, computer entries, and maintains sales files. Conducts weekly follow-up calls with buyers until home closes.
  • Ensures that all sales models and the entire community are properly maintained and clean. Ensures that marketing materials are updated and ready for distribution to potential buyers.
  • Continually searches for new prospects / customers through networking, referrals, and effective follow-up. Will utilize competitive market analysis (CMA) and other data driven tools to sell homes. Contacts real estate brokers and conducts presentations to draw brokers to KB communities
  • Hosts grand openings and community events

EDUCATION / EXPERIENCE / MINIMUM REQUIREMENTS :

  • High school degree or equivalent required. Bachelors degree preferred.
  • Previous sales experience required; new home sales experience preferred
  • Ability to connect with people, and develop and maintain professional relationships
  • Action oriented, with the drive to push sales to successful closure
  • Proven ability of being customer centric by seeking solutions from the customer's perspective
  • Strong verbal & written communication, with the ability to communicate accurately and persuasively
  • Strong ability to work within a team-setting, inclusive of other's ideas, and a willingness to cooperate
  • Makes quick and accurate decisions based heavily on facts, data and / or metrics
  • Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook.
  • Ability to work a flexible schedule on a consistent basis, including evenings, weekend and holidays
  • Conduct business in a professional and ethical manner to potential customers and external brokers to reinforce goodwill and profitability for the company
  • The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
  • Ability to stand or sit for extended periods
  • Ability to move about work location
  • Ability to drive / travel as needed
  • Ability to walk up and down stairs
  • Ability to observe details at close range and communicate information so others will understand
  • Ability to transport and move up to 20 lbs and move as needed (for roles in Construction / Customer Service / IT / Land / Marketing / Sales / Studio)
  • Periodically works in outdoor weather conditions (for roles in Construction / Customer Service / Land / Sales)
  • Position is located on site in a KB Home community. Exact location to be determined. #LI-onsite
  • Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities.

    KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.

    KB Home is an Equal Opportunity Employer.

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