Senior Account Manager- Commercial Insurance (Remote with some travel)
Insurance Office of AmericaOcala, FL, USjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
- serp_jobs.filters.remote
job_description.job_card.job_descriptionTechnical competence and industry expertise Direct daily activities and workflow of the account management team Handle customer service requests, policy administration, billing, claims, and coverage analysis Manage policy expirations and renewals Conduct client research, prepare submissions, negotiate coverages, and present proposals Monitor reports and take action on delinquent accounts Maintain agency management systems and carrier / vendor platforms, ensuring data accuracy Monitor activity / suspense to ensure timely completion Maintain frequent, transparent communication with the account team Deliver excellent service, anticipate needs, and respond quickly to service requests Stay updated on company policies and procedures Seek and adopt best practices to improve performance Demonstrate integrity and leadership 5+ years of account management experience, or 7+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Active licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) 30-minute phone screen, online assessments, and interviews
Overview
Senior Account Manager - Commercial Lines. Remote with occasional travel. Location : Longwood, FL. Work mode and travel required as described.
Salary
Base pay range : $75,000.00 / yr - $100,000.00 / yr
What We Offer
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Employee stock plan participation
- Professional growth and career progression opportunities
- Respectful culture and work / family life balance
- Community service commitment
About the Role
Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.
Key Responsibilities
Ideal Candidate Qualifications
What To Expect (Application Process)
About the Employer
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
J-18808-Ljbffr
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Commercial Insurance Account Manager • Ocala, FL, US
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