Course Administrator

Job Description

Job Description

Location : Onsite

Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM

Pay Rate : $20 / hour

Assignment Type : Temp-to-Perm

Position Summary

The Course Administrator provides comprehensive learning administrative support to meet client training needs. This role is responsible for onsite classroom coordination, training facility setup, and maintaining course and curriculum data in the Learning Management System (LMS). The Course Administrator ensures smooth execution of training events while maintaining a high standard of quality, organization, and customer service.

Primary Duties and Responsibilities

Prepare training rooms and facilities for classes, including arranging tables, setting up materials, and configuring equipment.

Collect and return training materials to storage after each class.

Ensure classrooms and facilities meet quality and client standards before and after sessions.

Troubleshoot and resolve audio-visual or equipment issues during training sessions.

Maintain accurate and up-to-date course and curriculum information in the LMS.

Serve as the onsite point of contact for instructors, course owners, and participants.

Manage event logistics including scheduling, class additions or cancellations, advertising, enrollments, confirmations, and waitlists.

Track attendance, record student participation, and generate attendance or completion reports.

Maintain course evaluations and ensure accurate data entry in learning systems.

Support data entry and administrative functions related to learning operations.

File and maintain training history records in compliance with client standards.

Ensure all service level agreements, procedures, and quality requirements are consistently met.

Identify and resolve discrepancies promptly; escalate service issues to management when needed.

Perform client-requested administrative tasks as assigned.

Qualifications

Required :

High School Diploma or GED

Preferred Experience :

Experience in a learning organization, training coordination, or customer service environment

Familiarity with Learning Management Systems (LMS)

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Strong attention to detail, organizational skills, and ability to manage multiple priorities

Excellent communication and interpersonal skills with clients and colleagues

Team-oriented mindset with the ability to work independently

Analytical and problem-solving ability with a strong focus on quality and accuracy

Adaptability and flexibility in a fast-paced, evolving work environment