Customer Service

Stan's Donuts & Coffee

Alsip Commissary

3701 W 128th Pl

Alsip, IL

Stan's Donuts and Coffee is growing at an extremely fast pace, and we don't plan on stepping on the brakes anytime soon! If you're looking for a warm, welcoming and inclusive environment, a fun team with lots of personality, and an opportunity to learn and grow professionally in your career, we want to speak to you!

Position Summary :

Dedicated and personable Customer Service Representative with strong communication and problem-solving skills. Proven ability to handle customer inquiries efficiently, resolve issues promptly, and deliver a positive customer experience

Key Responsibilities :

respond to customer inquiries in a timely and professional manner.

Resolve customer complaints and issues efficiently ensuring a positive outcome.

Provide accurate information about our products / services and guide customers through their purchasing journey.

Maintain detailed records of customer interactions and transactions.

Collaborate with other departments to ensure customer needs are met.

Stay updated on product knowledge and company policies to provide accurate information.

• Ability to multitask and attention to detail
• Proficiency in using computers and support tools

Physical Requirements :

Benefits :

Requirements :