Electrician Technical Support

A company is looking for an EV Technical Service Agent to provide technical support for home charging equipment.

Key Responsibilities

Perform remote technical diagnosis and troubleshooting of home charging equipment

Ensure exceptional customer satisfaction throughout the issue resolution process

Act as a lead for technical escalations from service partners and provide training and insights

Required Qualifications

Strong safety-first mindset

3+ years of experience as an electrician or with electrical components

Minimum 2 years of experience in a call center or customer-facing environment

Associate / Trade degree in a related electrical field or four years of equivalent experience

A valid driver's license