Residential Coordinator

Job Description

Job Description

Residential Coordinator

Location

El Paso, TX

Essential Healthcare Solutions is seeking Residential Coordinators who are responsible for managing the daily operations of detainee housing units within an ICE detention facility. This role ensures that living conditions meet federal standards, detainee needs are addressed promptly, and staff are trained to provide trauma-informed, culturally sensitive care.

Responsibilities

• Oversee the daily operations of residential housing units, ensuring safety, cleanliness, and compliance with ICE Performance-Based National Detention Standards (PBNDS).
• Supervise residential staff and coordinate shift coverage to maintain 24 / 7 oversight.
• Monitor detainee well-being and respond to housing-related complaints or concerns.
• Facilitate communication between detainees and facility departments (e.g., medical, case management, legal).
• Ensure proper documentation of incidents, housing assignments, and detainee interactions.
• Support intake and orientation processes for new detainees.
• Coordinate with maintenance and custodial teams to address facility issues.
• Assist in emergency response planning and drills related to residential areas.
• Promote a respectful and secure environment for all detainees, including vulnerable populations.
• Participate in audits, inspections, and reporting activities.

Job Requirements

Preferred Qualifications

Physical Requirements and Work Conditions

Work Hours : Shifts (7 am – 4 pm; 4 pm – 12 am; 12 am – 7 am)

Salary : $24 / hr.

Essential HealthCare Solutions is an Equal Opportunity Employer -

We are an equal employment and affirmative action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

Accommodation requests will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to by Human Resources.